Yusen Logistics Case Study

Yusen Logistics

Yusen Logistics provides high-quality services such as international freight forwarding by air or ocean, contract logistics such as warehousing and transportation.


Northampton, UK


Transport Logistics


Itheon: Monitoring Software

As a service provider itself, Yusen Logistics expects to work with partners that deliver robust, flexible solutions that scale.

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As part of the partnership with Blue Chip, Yusen Logistics has moved to the enterprise-class monitoring solution, Itheon, to monitor its IBM i servers. Itheon was implemented across Yusen’s infrastructure including 17 IBM i LPARs over a four-week period. As well as saving time and money, Itheon delivers business process monitoring, improving insight and uptime. This comprehensive solution includes a wide variety of capabilities, such as:

 TCP/IPJob Log Output Queues 
 Job QueueActive Job Subsystem 
 Audit JournalUser ProfileObject
System (CPU/ASP)  




Itheon for IBM i is cost-effective, easy to manage and simple to install. Message queues, jobs, ASP, subsystems and database monitoring were all quickly and easily transferred to Itheon with minimal effort required from Yusen Logistics.

In addition, Itheon was quickly configured to monitor Yusen’s mission-critical applications that had been developed and relied upon over many years.


“Itheon is giving us improved monitoring of critical applications and it does this in a way that both
our technical and business people understand. Our costs have also reduced so we are delighted that
we chose Itheon and Blue Chip”

Mark Slack / IT Transformation Director, Yusen Logistics


i Disk Manager solution.

Another crucial part of the solution is the Itheon IBM i Disk Manager solution, which has reclaimed storage
through the optimisation of disk usage.

Itheon has sophisticated automation built-in, so that first and second line triage happens without human intervention freeing up the Yusen team to focus on more valuable tasks. Fixes have been automated, lowering costs and improving reliability.

The open architecture ensures easy integration with IoT interfaces, hardware, restful interfaces, command
line and log files. It takes unstructured data from all of this diversity, delivering insights and clarity.

The powerful combination of Itheon and Blue Chip’s managed services helps ensure that Yusen Logistics is able to reliably deliver the high-quality solutions that its customers depend on.

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